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On paper, most ERP projects look the same at kickoff. The ones that run over budget tend to share a few patterns: scope nobody re-approved, change management treated as a line item, and key people with no time to give.

The Luddites are remembered as technophobes. They were skilled craftspeople watching machines turn out worse work than their own. The same instinct turns up on ERP projects, and here's how it shows up after go-live.

Clare Morrissey is a Change Manager and Project Manager for Global ERP implementations with Microsoft Dynamics D365 F&O (since AX2009) with over 13 years experience.

Any change brings a period of instability, and that's when something Really Bad is more likely to happen. How change management de-risks your ERP implementation, from ADKAR to the creative, empathetic people who make it work.

From Chicago to Cairo, global ERP rollouts mean new places, new people and new ways of working. What they teach about diverse teams, why standardisation is less scary than it looks, and who's checking the data behind the numbers.